You bought ServiceM8.
It's doing about a third of the job.
Most accounts run on the default install — one queue, no categories, quotes sent from a blank job card, nothing chasing an invoice or asking for a review. We build the rest of it: web enquiries that create the job automatically, a queue and category structure that matches how the work actually moves, and the follow-ups that used to depend on someone remembering.
New to ServiceM8?
One app for the whole job — quote to paid.
ServiceM8 is job management software built for trades: quoting, scheduling, dispatch, job tracking, invoicing and payment — all from the same job record, on the phone or in the office.
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Quote to invoice, one record
No re-typing the same job into three different places.
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Runs from the van
Quote, schedule and invoice from site — nothing waits for the office.
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Customers see progress
Automatic on-my-way texts and job reports, without anyone typing them.
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Get paid faster
Invoice on completion, card payment on the spot or a link sent straight away.
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Talks to your accounts
Syncs with Xero, QuickBooks and MYOB — no double entry at month end.
The gap
ServiceM8 didn't fail you.
It's just half set up.
This is the same handful of gaps on almost every account we open — not because the software's wrong for the job, but because nobody had a day spare to configure it properly while also running jobs.
Land in an inbox, not in ServiceM8
A web form sends an email. By the time someone copies the details across, the customer's already rung the next name on the list.
Sent from a blank job card
No standard format, no price breakdown, and nothing nudges the customer if it's gone quiet for a week.
All living in one queue
Quoted, booked, on-site and finished — sitting in the same list, so nothing on the board shows where a job actually is.
Invoices sent, then just... waited on
Nobody's chasing payment on a schedule, and reviews only get asked for when someone remembers to.
None of that is a reason to leave ServiceM8. It's a reason to finish setting it up — and it's usually a week's work, done once.
What gets built
The job, running itself from first enquiry to paid invoice.
Nine stages, wired into your actual ServiceM8 account — not a separate app bolted on top of it.
The build
What's actually in it
Take it end to end, or just the pieces that are actually missing — plenty of accounts just need the forms, templates and calculators sorting, not a full rebuild.
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ServiceM8 audit
Every queue, category and job status you've got, against what your work actually needs.
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Queue & category structure
Built to match your trades and how a job really moves from enquiry to invoice.
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Web-to-job capture
Your enquiry form talks to ServiceM8 directly through its API — no manual re-entry, no lost leads.
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Custom forms, templates & calculators
Job sheets, safety certificates, and quote/invoice templates built to match your paperwork — plus calculators your team or customers can price a job from, on-site or on the website.
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Quote, invoice & review automations
The follow-ups that used to depend on someone remembering, running on a schedule instead.
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Team training
Getting the people who'll actually use it comfortable with it on-site — not just a login and a PDF.
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Handover
Documented, so it still makes sense in a year when someone new joins.
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Rebrand & business identity, if you need it
If the ServiceM8 rebuild lands alongside a name change, new livery or a wider identity refresh, we handle that under the same roof — logos, van signage, uniforms and all. One supplier, not two.
Investment
Scoped to what's already set up and what isn't — a one-account business and a five-van fleet aren't the same job. You'll have a fixed price before anything starts.
Get a scoped price →How to get started
Three steps, start to finish.
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Tell us what you need
Fill in the form below — whole build or one part of it, existing ServiceM8 account or none yet.
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Get a scoped, fixed price
No obligation, no surprise invoice — you'll know exactly what it costs before anything starts.
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We build it, you get on with the job
Set up, tested and handed over with training for your team.
Not on ServiceM8 yet?
Sign up through our partner link and we'll build your account properly from day one — no default install to untangle later.
Sign up to ServiceM8 →Get in touch
Tell us what's going on.
We'll tell you what's worth fixing.
Five questions, two minutes. No pitch deck, no obligation — just enough for an honest answer on what's worth doing, and what it'd involve. Whole build or one part of it, same form.